(402) 401-4600

Frequently Asked Questions We can help.

The best way to get your question answer is to call us. The second best way to get your question answered is to email us. The third best way to get your question answered is to check below.

Service Calls

We provide free and no-obligation quotes. You don't pay anything until you decide to have us work on your door.

Is there a charge for coming to my house and giving me a price to repair my garage door?
No, you only pay when you decide to have us work on your door.


We provide same-day service for practically all garage door related services, repairs, and installations.

Can you fix my garage door today?
Yes, we offer same day service. Our technicians' trucks are loaded with standard garage door parts, too. So, we can usually get your door fixed immediately after inspecting the door.
My garage door will not open and my car is trapped in the garage. Can you get someone out right away?
Yes, we are well staffed and can send a technician to your home right away. We can send technicians mornings, evenings, weekdays, weekends, and holidays.
I hit my garage door and I think I need a new garage door. How soon can you install a new garage door?
We can install new garage doors the same day because our warehouse is fully stocked with new garage doors in many sizes, colors, and designs.

Spring Questions

We can fix your spring-related problem. We have a very well-stocked warehouse with many different sizes and types of garage door springs.

One of the springs on my garage door is broken. Can you replace it?
Yes, a technician will arrive at your house in a truck loaded with springs for all standard and many non-standard garage doors. The technician will examine the broken spring and replace the broken spring with an appropriate spring.
Another company came to my house and told me they did not have the right springs to repair my garage door. Do you have the springs.
Yes, we have a very well stocked warehouse with many different types and sizes of springs suitable for repairing all garage doors.
There is a large gap between the coils on one of my garage door's springs. Does this mean the spring is broken?
Yes, an unusually large gap between some of the spring's coils indicates the spring is broken.
Why does my garage door fall very quickly when shutting?
The garage door's springs help the opener move the door up and down in a controlled manner. If you're door is suddenly closing very quickly, then one of your garage door springs is probably broken.
Why are my garage door's movements jerky?
This indicates one of your garage door springs is likely broken. The unbroken spring can still move the door up and down. But, the door is being lifted from only one side, which causes the door to become misaligned and move in a jerky manner.

Service Area

We serve the Omaha-Council Bluffs metro area, Lincoln metro area, eastern Nebraska, and western Iowa.

What is your service area in Nebraska?
Our service area in Nebraska ranges from Kearney and South Sioux City to Omaha and Lincoln. Cities we service in Nebraska include Omaha, Lincoln, Bellevue, Wahoo, Fremont, Blair, South Sioux City, Wayne, West Point, Columbus, York, Nebraska City, Auburn, Falls City, Hastings, and Kearney.
What is your service area in Iowa?
Our service area in Iowa is Council Bluffs, Sioux City, and all of Iowa roughly west of Atlantic. Cities we service in Iowa include Council Bluffs, Red Oak, Shenandoah, Clarina, Atlantic, Carroll, Denison, Sioux City, Le Mars, Cherokee, Storm Lake, Fort Dodge, and Sheldon.
Where is your business located?
We have locations in Omaha and Lincoln. Both locations have fully stocked warehouses with garage doors, springs, openers, remotes, and tracks. Both locations also have dedicated trucks and technicians ready for service calls
May I visit your business in person?
Unfortunately, we do not have any retail locations. All of our locations are workshops with garages, inventory, and equipment. Since our workshops are busy with trucks, fork lifts, and other traffic that is potentially dangerous, we cannot have customers visit our locations.

Give us a call. Or, send us an email.

Get a free estimate.

We answer our phones and check our email all day every day. What's wrong with your garage door?

  • We offer same-day estimates so you can get your garage door working fast.
  • We have great reviews everywhere: Yelp, Google, Facebook, and Angi.
  • We are certified members of Google's Guaranteed program for garage door service companies.
  • We provide no-obligation estimates and can work with your budget.
  • We use best-in-industry springs, openers, and other hardware.
  • We give free warranties for all of the springs and other parts we use.